Whether you're preparing a government tender or translating complex research into public-friendly factsheets, I help teams produce documents that are accurate, compliant, persuasive—and a pleasure to read.

InTouch24-7 offers strategy and support services to publish and distribute your message to the world—building your authority and credibility in your field.

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Provisional Booking

Technical Writing, Design & Publishing

“I provide technical writing and formatting services to support your technical documentation team. I write, edit and structure technical content for organizations who need to persuade—not just describe—their business.

“I fit into your existing processes – from “whole lot of words” stage, right through to publication and distribution in accessible, affordable formats.

“I convert AI into human. I make content easy to read using strategically-aligned stylesheet templates, appropriate typefaces, images, summaries, colours, flowcharts and tables of contents.

“I have 20 years’ experience working on research, reports and bid proposals in highly-regulated industries like healthcare, engineering, construction and the public sector.”

Dianne B Volek – Technical Writer

Team Collaboration

If you’re a communications strategist, editor, or proposal manager, here’s how I can support your team:

Design, structure and formatting of technical documents so they are easy to read and evaluate.
Word templating, multilevel numbering, TOCs, styles, formatting—finicky details no one likes doing.
Diagrams, tables, and infographics that clarify complex content and align with your brand.
Ensuring compliance with client style guides and strict bid requirements.
Sanity checks: confirming all legal and regulatory requirements are met.
Creating print-ready outputs that are accurate, consistent, and elegant.
Preparing textbooks or research publications for print-on-demand via Amazon or IngramSpark.

Expertise in Bids, Tenders and RFPs

I know how to hit every checkbox, format requirement, and submission rule – on time.

I structure and suggest content for RFPs/RFQs, so it’s easy for your team to identify the right vendor (and harder for vendors to mislead or evade using AI).
I create proposals that meet complex requirements, and use persuasive, plain-English content tailored to decision-makers and evaluators.
I’ve worked on public tenders, engineering and technology bids, research and charitable grants and environmental compliance reporting.

Access to a trusted network

Need more than just me?

I collaborate with trusted professionals in technical editing, graphic design, typesetting, video scripting and production, plain English accessibility audits, proofreading and more.

I can help you pull together a team for your project, or I can fit in as a reliable extra pair of hands.

This is exactly how I improve technical documentation

Communication Design and Formatting

Easy-to-navigate templates in Word and PowerPoint.
Headers, footers, sections, styles, and TOCs.
Standardize fonts, headers, captions, figures and numbering.
Convert dense text into engaging visuals: diagrams, graphs, charts.
Create figures, diagrams, and charts using built-in MS Office tools, or pre-programmed QuickParts.
Clickable checklists (Word), fillable forms (PDF)
Layouts that are easy to scan with pop-open sections, blockquotes and sidebars.
Full alignment with your house style or brand guidelines.

Technical Writing

Compelling executive summaries.
Merge inputs from multiple contributors.
Simplify content into clear, plain English (Grade 6 reading level).
Cut word count without losing substance.
Get rid of jargon and ambiguities, and monitor for AI as well as inclusive, respectful language.

Technical Publishing: print, eBook, and online

I work with research, guides, manuals, SOPs, policies, training, and technical content.

Print-on-Demand (Paperback or Hardcover) with Amazon KDP, IngramSpark, or private printers. Documentation delivered door-to-door anywhere in the world.
eBook formats suitable for tablets, phones, and eReaders. Private distribution, or distributed via “user-pays” public book stores.
Technical Websites: private member document portal or public learning hub.

Whether you’re preparing a government tender or translating complex research into public-friendly info, I help teams produce documents that are accurate, compliant, easy to update and a pleasure to read.