We work with lean, growing companies who don’t have large in-house comms teams but need professional, strategic support. Our strategies are practical, prioritized, and audience-focused.

InTouch24-7 offers strategy and support services to publish and distribute your message to the world—building your authority and credibility in your field.

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Strategic Communication for Technical Industries

We work with lean, growing companies who don’t have large in-house comms teams but need professional, strategic support. Our strategies are practical, prioritized, and focused on impact — the kind that helps you expand without adding more layers of management.

Your technical engineers don’t have to become writers. Your proposals stop being last-minute marathons. Your website —and all your marketing tools—align with business strategy. And your organization comes across as the capable, credible, innovative partner it truly is.

Strategy

We explore…

What you want to be known for
Your company’s real strengths and expertise.
Who needs to know
The decision-makers, evaluators, or partners you need to reach.
What matters most to them
How your strengths translate into meaningful benefits your client cares about.
(And often it’s not about your client, but your client’s customer.)

Structure

We break down requirements into manageable chunks (usually via projects with scope, deadlines and budgets). We set up easy methods and systems for your experts in operations, R&D and sales to respond to our requests for information, or to give feedback.

Support

We pull everything back together from subject matter experts (or AI-generated, fact-checked content). We edit, clarify, get rid of fluff, pick up missed key points, and compare back to the spec. We add Tables of Contents, templates, consistent fonts, multi-level numbering, diagramming. The final deliverable is friendly, concise, and draws attention to your key benefits.

How strategy, structure and support align

Government evaluators and industry buyers care about more than products and price. They want to evidence that you will deliver reliably — that you have systems for quality, processes for training, and a commitment to your community.

And they don’t just want claims — they want proof. Screenshots. Samples. Photos. Real documentation that shows your professionalism and capability.

We help you build the tools and materials that demonstrate credibility.

Policies and SOPs that are easy to access for the people using them (and secure from everyone else).
Technical documentation that’s structured, accurate, readable and version controlled.
Compliance reports and audit documentation that inspire confidence.
Fact sheets and product catalogues that make complex offerings simple to grasp.
Systems for online help, education and self-training.
Internal messaging that gets everyone pulling in the same direction.

Strategy that’s practical — not theoretical

We’ve worked with teams across healthcare, tech, engineering, and professional associations, helping them win government contracts, meet compliance standards, and communicate their expertise with confidence.