Web? Print? Digital? ONLINE?
FORMAT IS JUST A DECISION ABOUT THE DELIVERABLE. NOT A STARTING POINT!

We start with your audience – referrers, readers and especially your ideal clients. What do they care about — and how does your expertise translate into their success.

And then we do our magic
to deliver your message direct to your audience using their preferred medium.

LETS PLAY!
Trace your way through the maze – you have 20 seconds.

NOW START AT THIS END!
When you start with the goal in mind, it’s easy.

The secret to strategic communication is to start with your audience.

Understand what they care about, then work back to what you want them to know and remember about you. Your path will not be straight, it will not be easy. It may not seem like the right direction, but it will get you there without detours.

The InTouch24-7 Difference

STRATEGY

What you want to be known for
Who needs to know
What matters most to them

STRUCTURE

We break that strategy down into a practical, achievable plan — what do you need, by when.

SUPPORT

We make it happen. Fast-track, on time execution. Reader and customer-focused content that’s easy to maintain.

Research & Technical Publishing

Technical communication strategy & support for lean companies expanding globally

Your strategy doesn’t reach the front line? Technical brilliance doesn’t land with customers? Key procedures and knowledge are only in people’s heads? We bridge the gap. We’ve worked on employee and client-facing technical documentation with teams in healthcare, tech, engineering and professional associations. 

Do you have a strategic communications problem? Let’s talk.

web Publishing

Global audiences—fast, flexible, cost-effective.

Maybe you need a microsite. Or a 100 page community, or a 1,000 article research hub. We create an original design, aligned to your strategy and audience. Then we build it to be stable, intuitive and mobile-friendly.

Ready to launch and use.

Focus on your goals while your website generates leads and sales. We help clients make smart decisions about backups, updates, domains and hosting.

Print & Ebook self-Publishing

Write the book on your field of authority

If you’re an author who’s tired of trying to do everything alone, or a service provider who’d like to be part of a more collaborative way of working, please book a discovery call to discuss Self-Publishing Teams.

  • Positioning, pricing & promotion planning
  • We publish your book on Amazon and IngramSpark
  • Websites and tools to promote books and events
  • Not sure where to start? Book a free consultation!

Ready to grow your own communication skills?

Practical insights for self-publishing authors

Isn't changing attitudes what you want from your book? When you know your book’s positioning before you start writing, you write the right book—and you make it far easier to market later. You may already be doing this instinctively, but read this to make it intentional.
If you’re an author who’s tired of trying to do everything alone, or a service provider who’d looking for a more collaborative, efficient way of working, book a call. Our team-based approach works better for ALL creatives - authors, editors, designers and coaches.
Is your story working at the deepest level? Let's walk through the major topics a developmental editor considers, so you can start evaluating your own work and save time and expenses at the editing stage.