Do users get maximum value from your amazing product? What if your installers, distributors, and customers could get the right answer instantly—without calling you! Don't let user get frustrated, as they muddle through on their own.
Want to improve your website? Most web designers will give you a ton of work to do. Write stuff. Find photos. Travel to Bali to photograph a video. I'm going to show you how to get your website working better - mostly by using the delete button!
Creating a support website is a good time to assess and improve technical support documents. This article is a checklist of what you can do to improve your after-sales technical support documentation.
If you want people to read long-form content, you need to structure it in an exciting way for impact AND legibility. Read this for ideas on making technical and education content accessible.
