Our 24-7 SupportSuite is suited to lean and agile companies, allowing you to leverage rich-media DIY options to reduce support calls, free up sales teams, and satisfy customers.
My 24-7 SupportSuite starts where your automated and streamlined sales journey ends. It closes the loop by providing flexible, human-friendly, accessible tech support, so you get referrals and resales and cross-sales.
How can you balance the WOW-factor of your sales-orientated website, with practical after-sales support? Having a focused technical resource hub improves customer satisfaction, resulting in repeat business and referrals.
Complex products come with a steep learning curve. don't let customers and installers get frustrated as they muddle through on their own. Your product deserves better!
I no longer click on Chatbots. Because the chat NEVER WORKS. 😒 Instant support is great. But it's not the best use of staff time, and AI isn't there yet. We need a new solution. We need "Alt-Chat".